Terms and Conditions
Terms and Conditions Thai Bodyworks Massage and Spa reserves the right to change these terms and conditions from time to time in its sole discretion
Advanced Reservations We highly recommend that you schedule your appointments at least one week in advance to ensure that your preferred time and treatment or service is available.
Spa Arrival We recommend that you arrive at least 15 minutes prior to your appointment. This gives you time to fill out ta intake form and enjoy a cold/ warm beverage. Late arrival may mean reduced treatment time we have to finish on time regardless of time you came. After your treatment. To avoid unfair delays to other clients, if you are more than 20 minutes late, you will be required to reschedule and your deposit will be forfeited. An additional deposit will be required to schedule a new appointment. We understand that unforeseen circumstances may arise…please understand that last minute changes affect other clients as well.
Payment Types We accept cash, Venmo, debit cards, Visa, MasterCard, and American Express - with proper identification.
Guests under 15 must be accompanied by a responsible adult.
Health Conditions Please advise us of any health conditions, allergies, or injuries that could affect your treatment or service when making your Spa reservation. Thai Bodyworks Massage and Spa is held harmless for any information not provided to us at the time of service.
Cleanliness In keeping with our commitment to cleanliness, safety, and hygiene, our equipment is sterilized and sanitized after every treatment and service.
Pregnancy We have specially designed treatments for expectant mothers. Please allow our therapists to guide you in selecting which treatments and services are most suitable for you during this special time.
Loss or Damage We regret that we cannot be responsible for any loss or damage of personal articles. Please keep all valuables with you during your visit.
Gift Certificates Thai Bodyworks Massage and Spa gift certificates are non-refundable. Gift certificates should be used within 12 months of purchase or as noted on the “please use by” date. Certificates may not be used to purchase or be exchanged for other gift certificates or cash. Thai Bodyworks Massage and Spa is not responsible for lost or stolen gift certificates Prices for services are subject to change on our website and menus without advance notice.
Right of Refusal Thai Bodyworks Massage and Spa reserves the right to refuse service to any client for improper conduct. Inappropriate conduct or language during a service will result in immediate termination of the service. We reserve the right to define inappropriate conduct.
Satisfaction Guaranteed! If for any reason we fail to meet your expectation with any of our services, please let us know within 24 hours of your service.
Terms and Conditions of Website Use Welcome to http://thaibodyworksnyc.net If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern http://thaibodyworksnyc.net’s relationship with you in relation to this website. The term http://thaibodyworksnyc.net or ‘us’ or ‘we’ refers to the owner of the website. The term ‘you’ refers to the user or viewer of our website. The use of this website is subject to the following terms of use: •The content of the pages of this website is for your general information and use only. It is subject to change without notice. •Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. •Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements. •This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions. •Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense. •From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s). •You may not create a link to this website from another website or document without www.thaibodyworksnyc.net’ prior written consent. Restrictions on Disclosure of Confidential Information and Privacy Policy •Thai Bodyworks Massage and Spa is committed to protecting your privacy and will not give out or sell any information provided to us by our customers. Any information collected is for internal review only and used to improve service, pricing, product, promotion and content of our web site. All customer information (name, email, address, etc.) is confidential. When you create an account your contact information and credit card information will be stored for ease of reordering. All information collected will be stored and encrypted for additional security. •Our site protects your transactions with the highest level of security through a Secure Sockets Layer (SSL) Certificate. This SSL link ensures that all information passed between Thai Bodyworks web site and your browser remains private and secure. Online Booking •Assistance: You are entirely responsible for the accuracy of the appointments you book online and for the service choices. If you are in doubt of which service or which service provider you should choose, please contact us via text or call for assistance. •Exceptions: There are some services that require special attention when scheduling and therefore cannot be booked online. If you do not see a particular service or your service provider listed, please call us and we will be happy to assist you in scheduling your appointment. • Payment: Credit Card Use: Payment for bookings on the website indicates that you legally authorize the use of your credit card or other payment cards for the proposed transaction. It indicates that you fully understand this agreement. Thai Bodyworks Massage and Spa accepts no liability for any damages resulting from you using your credit card on the website. • Errors: If an error is made while making an online bookings or purchases, simply click the back button on your browser and resubmit the correct information. If you receive incorrect information from us in your confirmation notice, please contact us immediately at 929-284-9534 •No Show: Failure to show for an online scheduled appointment will result in a credit card charge of the entire price of the missed appointment. By booking your appointment online, you agree to this term and condition and to the credit card charge. •Failure to show for a scheduled appointment will result in loss of right to Thai Bodyworks Massage and Spa’s Online Booking Program. General Terms •If any provision of these Terms and Conditions is declared invalid or illegal for any reason, then the remaining provisions of these Terms and Conditions shall remain in full force and effect in the same manner as if the invalid or illegal provision had not been contained herein. •Client concerns on these Terms and Conditions may be addressed to the:
Thai Bodyworks Massage and Spa
211 East 43rd Street Nee York, NY 10017
Call: 929-284-9534
Cancellation policy
Cancellation Policy As a courtesy to other guests and our therapists, please give at least a 24-hour notice of cancellation to avoid full charge. A credit card number, advanced payment, or gift certificate number may be required at the time of the booking. For spa packages and two or more guests coming together we require a 48-hour cancellation notice. Groups and bridal parties will require a 50% deposit at time of booking. We do not provide refunds for cancelled or missed appointments.